Paragraphs

Reviews

View
After trying to get estimates for several months, I was so relieved when Marvin said he could come out the next day...and showed up on time.  This level of responsiveness continued throughout the entire project.  The quality of the work was high and my interactions with all of the workers were extremely positive.  The contract was not as professional as I expected as it lacked detail, but the ultimate level of work was detailed-oriented.  The estimate we received was far lower than the final bill due to structural repair under the roof surface.  The total was 50% higher than the estimate as we were charged based on a square-footage board replacement rate (in contract).  This was a big surprise.  Overall, working with Marvin and MG Roofing was a very positive experience.  I have already had them come back to do some repair work on damage that occurred due to the derecho storm in June.

Very well.  The masonry work is excellent, and Marvin came back numerous times to make sure the roof leak was resolved.  It was difficult to pinpoint where on the roof the leak was, and he and his crew came back about 4 times until they solved the problem.  We are 100% satisfied and will use his company when we need to replace the entire roof!

Service was outstanding from start to finish.  MG Roofing did not try to persuade me to have the entire roof replaced but was able to immediately identify the source of the leak that we were experiencing and provide an estimate to fix the problem.  This was a substantial repair that was very well documented with before, during, and after pictures.  The pictures really made clear the extent of the work done and the need for it.

They are top notch. They have very experienced teams. They are very detailed in the work that they do. We are extremely pleased with the end result. I would recommend them to anyone. They stuck to the detailed proposal. Marvin is very easy to talk to. He listens to what you have to say.

Great Experience.. We had a roof damaged by a thunderstorm. Marvin was quick to return our call, visit the site and provide us with a quote. After going through a few other quotes, we decided to go with Marvin based on the positive interaction we had with him and the price he gave us. His team showed up on time, and was very professional and attentive to details. We are satisfied with the work they have done and the roof had not showed any sign of leakage after 2 heavy storms. I would work again with MG Roofing.

Great Experience.. We had a roof damaged by a thunderstorm. Marvin was quick to return our call, visit the site and provide us with a quote. After going through a few other quotes, we decided to go with Marvin based on the positive interaction we had with him and the price he gave us. His team showed up on time, and was very professional and attentive to details. We are satisfied with the work they have done and the roof had not showed any sign of leakage after 2 heavy storms. I would work again with MG Roofing.

Marvin and crew did a really nice job for us on a new roof and patio enclosure. He was reasonably priced and they came out and completed the work quickly.

It was a crazy time, because it was just after storm Sandy, and it was difficult to get contractors to respond as quickly as I would have liked. Marvin of MG roofing came as soon as he could. He was highly recommended by a new neighbor doing a total renovation on their house, with the same basic architecture as mine. So he was familiar with this particular problem area & knew how to resolve it. He recommended rebuilding a balcony area which had been problematic on & off for years (with many sub-par repairs & band aid type patching for years.) In fact, some of the estimators wanted to continue patching, throwing tar on top of the problem. Marvin got to the heart of it. The specific workers he sent were excellent, worked diligently, and resolved the problem. While working, they discovered another problem, the built-in gutter, he thought was necessary to repair, & I was happy to have them take care of it. Marvin strikes me as a very honest guy who is not trying to create work where work is not needed, but indeed, will figure out what is necessary & take care of it. I will definitely use MG Roofing for any roofing problems in the future.

Our overall experience with Marvin's work was excellent. However, should you hire MG Roofing, I strongly recommend you deal with Marvin in person, rather than by email. He is responsive by email or phone but there is a high propensity for miscommunication or misunderstanding which can get rather confusing. I really wish he would hire someone to handle all of his business communications and paperwork for him. I have seen other reviews that seemed dissatisfied because they tried to negotiate some sort of detailed contract in advance. I can't imagine doing that; Marvin does not appear to work that way. He came out, looked at the roof, offered a proposal that just gave a basic outline of what he would do, and then his crew showed up bright and early on the appointed day and just went to work. You have to have a little bit of faith in your roofer to work this way. One thing I appreciated was that in addition to offering to take me up on the ladder anytime I wanted, his crew routinely snapped pictures of their work with their phones which Marvin or the crew chief would pass along with some commentary. This gave me good insight into what was going on up there the whole time. Marvin was not on site most of the time - he's the boss. But when his crew reported that there were major structural problems, he came to the house and talked to me in person about what our options were and how much they would cost. I appreciate this as well.  There were moments when I wasn't sure what was being agreed to via email, but anytime I talked to him in person I understood exactly what was going on. I found Marvin trustworthy, his crew very professional, and I would absolutely recommend him to anyone looking for  a new roof.

Responsive estimate and expedititious performance of work